Struggling with plantar fasciitis heel or arch pain? Learn causes, symptoms, and advanced treatments like shockwave therapy in Edmonton at Unpain Clinic.
Your feet hit the floor in the morning and it feels like stepping on broken glass. You limp to the bathroom. By breakfast, the pain has faded to a dull ache. By 3pm you have almost forgotten about it. Then you stand up after dinner, and there it is again.
If that is your day, welcome to the club nobody wanted to join. Plantar fasciitis is one of the most common reasons Edmontonians end up on Google at 6am, scrolling through insole reviews and stretch videos. The good news is that most cases do get better. The frustrating news is that the road there is not always the one people assume, and the internet is full of confident advice that has not aged well.
This is the honest, patient-friendly version of what actually helps.
KEY TAKEAWAYS
- Plantar fasciitis is a tissue-load problem, not just an inflammation problem. That is why rest and anti-inflammatories often quiet it without fixing it.
- Supportive shoes and orthotic inserts can meaningfully reduce heel pain, especially in the first few months. They work best as a bridge, not a permanent crutch.
- Stretching helps, and plantar-fascia-specific stretching (pulling the toes back to stretch the arch) has better evidence than calf stretching alone.
- Focused shockwave therapy has strong evidence for chronic plantar fasciitis that has not responded to basic care. It works with your body's repair process, not against it.
- Heel spurs are usually innocent bystanders, not the cause of your pain. Cutting them out is almost never the answer.
PLANTAR FASCIITIS IS A TISSUE PROBLEM, NOT JUST AN INFLAMMATION PROBLEM
The plantar fascia is the thick band of connective tissue that runs from your heel to the base of your toes. Its job is to support the arch of your foot and to help spring you forward with every step.
When it gets overloaded (too much walking, too much standing on hard floors, a sudden jump in running mileage, a new pair of unsupportive shoes), the tissue starts to develop microscopic wear. In the first few weeks, there is some inflammation. Past a certain point, though, the tissue shifts into a more degenerative pattern that is not really about active inflammation anymore. This is why the "-itis" name is a bit misleading, and why you will sometimes see it called plantar fasciopathy or fasciosis in the physiotherapy literature.
The practical implication matters. In a fresh acute injury, the body is trying to repair, and a short course of ice and anti-inflammatories can make sense. In a chronic case (pain that has been dragging on for more than three months) the tissue is no longer actively inflamed. It is stuck in a low-grade repair loop, and simply calming it down does not push it back toward healing. You need to give it a real reason to remodel.
THE HEEL SPUR IS NOT WHO YOU THINK IT IS
Almost every patient we see with chronic heel pain has heard the phrase "you have a heel spur." Somewhere along the way, an X-ray was taken, a bony hook was pointed out on the heel bone, and the story sort of wrote itself.
Here is the plot twist. Heel spurs show up on the X-rays of plenty of people who have no heel pain at all, and plenty of people with severe plantar fasciitis have no visible spur. The spur is usually a slow adaptive response to years of pull on the heel bone. It is not the cause of your morning pain, and cutting it out is rarely helpful. The real story is happening in the fascia itself, which is why the treatment plan should target the fascia and the way you load it, not the incidental finding on the X-ray.

SUPPORTIVE SHOES AND INSERTS ARE HELPFUL, BUT NOT A CURE
Shoes matter. A supportive pair of runners with a decent arch and heel counter puts you in a much better position than a flat, worn-out flip-flop or a stiff dress shoe with no cushion. If the last time you replaced your daily shoes was more than a year and a lot of kilometres ago, that is a reasonable starting move.
Orthotic inserts, whether prefabricated or custom, can also help. The 2023 clinical practice guideline for plantar heel pain from the Journal of Orthopaedic and Sports Physical Therapy gives foot orthoses a strong recommendation for reducing pain and improving function in the short and mid term. The insert essentially offloads the fascia while it recovers.
The catch is that shoes and orthotics do not rebuild the tissue. They change the load coming into it. If you lean on them exclusively for years, the small stabilising muscles in your foot can weaken further, and you can end up more dependent on the support than you were when you started. Think of orthotics the way you would think of a knee brace after a sprain. Useful for a while, and worth stepping away from once the tissue has caught up.
STRETCHING HELPS, BUT ONE STRETCH BEATS THE OTHERS
If you have Googled plantar fasciitis, you have been told to stretch your calf. That is not wrong, but it is not the whole story.
The single most-supported stretch in the plantar fasciitis literature is not the calf stretch against the wall. It is a plantar-fascia-specific stretch, first tested in a 2003 randomised trial by DiGiovanni and colleagues in the Journal of Bone and Joint Surgery that compared it to a standard Achilles-tendon stretching program. At eight weeks, the fascia-specific group had better pain and functional outcomes. Here is what it looks like: sit down, cross the affected foot over the opposite knee, grip your toes, and gently pull them back toward the shin until you feel a stretch along the arch of the foot. Hold about ten seconds, repeat ten times, and do it two or three times a day. Do the first set before you get out of bed in the morning so you are not stepping onto a cold, contracted fascia.
Stretching alone will not fix a stubborn case, but combined with load management and progressive strengthening it is one of the more useful habits you can build.
Speaking of strength. The plantar fascia is a tissue that responds to load. Progressive strength work for the foot, calf, and hip has real evidence behind it. A randomised trial by Rathleff and colleagues showed that a high-load strength training program with heel raises done on a step (with a towel under the toes to pre-stretch the fascia) produced better outcomes at three months than a plantar-fascia stretching program alone. The strengthening was not fancy, and it was not fast, but it worked.

SHOCKWAVE THERAPY IS FOR THE CASES THAT ARE NOT MOVING
Here is where the article gets to the treatment most people have not tried yet.
Focused shockwave therapy uses high-energy acoustic waves, delivered through a handpiece pressed against your skin, to stimulate the tissue underneath. It is the same category of sound-based technology used medically for a range of purposes, including breaking up kidney stones. In musculoskeletal medicine, it is used at lower energy and with different heads, and the goal is not to break anything. The goal is to nudge the body's repair machinery back into gear in a tissue that has stalled.
A 2017 systematic review and meta-analysis by Sun and colleagues looked at multiple randomised controlled trials of shockwave for plantar fasciitis and concluded that shockwave therapy was safe and effective for reducing heel pain and improving function, particularly in patients whose symptoms had not settled with basic conservative care. More recent narrative reviews have reached similar conclusions.
What that looks like in the clinic is a series of sessions, usually six to eight, spaced about a week apart. Each session takes only a few minutes of actual shockwave time. The sensation is a strong pulsing over the heel and arch. Intensity is adjustable, and most people describe it as a strong tapping rather than a sharp pain. Mild post-session soreness for a day is common and usually feels like the tenderness after a hard workout.
The interesting bit is how the improvement unfolds. Some people notice a difference within the first few sessions. The bigger changes usually build over the four to eight weeks after your last session, as the tissue continues to remodel. This is a slower path than a cortisone injection, which tends to feel dramatic in the first week and then fade by three months. Shockwave takes longer to hit its stride and tends to hold.
A quick note on cortisone. It is not off the table for every patient, and it can help in the short term. What the research and clinical experience both suggest is that repeated cortisone injections into the heel can weaken the fascia over time and, in rare cases, contribute to fascial rupture. It should be a considered decision, not a default.

WHAT PLANTAR FASCIITIS TREATMENT LOOKS LIKE AT UNPAIN CLINIC
At Unpain Clinic in Edmonton, the goal on visit one is not to zap your heel. It is to figure out what has been keeping your heel from healing.
Your first appointment is a 60-minute assessment. We look at how your foot is loading, how much dorsiflexion you have at the ankle, how strong your calf and hip are, whether your movement pattern has been putting excess load on the fascia, and whether anything else in the picture (a tight thoracic spine, a hip that does not want to extend, a running stride that has changed) is contributing. We screen for the less common causes of heel pain that need a different plan, including nerve entrapment and stress fractures.
From there, treatment is usually a combination.
The core is focused shockwave therapy, applied to the fascia at the heel and along the arch, and often into the tight calf tissue that is contributing to the pull on the fascia. Focused shockwave penetrates deeper than radial devices, which matters for reaching the fascia insertion.
Alongside that, we build in a progressive strengthening program (calf, foot, and hip), a plantar-fascia-specific stretching routine, and load management advice for how you walk, stand, and train in the weeks that follow. In some cases we pair shockwave with EMTT in the same visit for broader tissue coverage.
Manual therapy has a role when the ankle is stiff or the calf is loaded up with trigger points. Footwear guidance is part of the conversation, along with when to lean on orthotics and when to start weaning off them.
The two-word summary is: pair the passive therapy with the active work, and the results hold.

WHAT YOU CAN DO TODAY, BEFORE YOU EVER SEE A CLINICIAN
None of this replaces a proper assessment, but a few things are safe to start on your own if your heel pain is dragging on.
Do the fascia-specific stretch first thing in the morning, before you put weight on the foot. Sit on the edge of the bed, cross the affected foot over the opposite knee, and pull the toes gently back toward your shin. Ten seconds, ten reps, both feet if they are both sore.
Look at your shoes. If your daily shoes are more than a year old with visible wear at the heel, a supportive pair of runners with a decent arch and heel counter will help. Avoid walking around the house barefoot on hard floors while you are flaring; a supportive slipper or an indoor pair of runners is kinder to the fascia.
Take a hard look at load. If your steps per day, your running mileage, or your standing hours jumped in the weeks before this started, ease those back to where they were. You can build back up once the fascia has caught its breath.
Stay active in ways that do not flare it. Cycling, swimming, and rowing let you keep your fitness while the fascia settles. Walking is usually fine in moderation, with good shoes, on softer surfaces.
Skip the frozen water bottle roll if it does not help you. It is a popular tip but the evidence is mixed, and for many people it just becomes a placebo ritual that delays the real work.
Get medical attention if the picture does not match plantar fasciitis. Heel pain that does not settle over time, night pain unrelieved by rest, fever, unexplained weight loss, numbness or tingling in the foot, or a sudden pop with severe swelling are all reasons to be seen by a physician rather than to keep self-treating.
FREQUENTLY ASKED QUESTIONS
How do I know it is actually plantar fasciitis?
The classic story is sharp pain on the underside of the heel, worst with the first few steps in the morning and after sitting for a while, that eases as you warm up and then flares again by the end of the day. If your pain is more of a burning, tingling, or numbness, or if it hurts at rest without weight-bearing, that points somewhere other than the fascia. A proper clinical exam usually confirms it without needing imaging.
How long does plantar fasciitis take to heal?
Mild cases often settle in a few weeks with good shoes, activity modification, and the fascia-specific stretch. Chronic cases (three months or more) tend to take longer. With a targeted plan that includes focused shockwave, a strengthening program, and load management, many chronic patients see meaningful change within four to eight weeks of starting treatment, with continued improvement over the following months.
Do I need custom orthotics or are over-the-counter inserts fine?
Prefabricated inserts work well for many people and are worth trying first. Custom orthotics can be useful when there is a specific foot shape or biomechanical pattern that off-the-shelf inserts cannot accommodate. Either way, the plan should include work to eventually reduce your dependence on the insert.
Should I get a cortisone injection?
Cortisone can help in the short term for severe pain that is preventing you from starting rehabilitation. What the evidence and clinical experience suggest is that repeated injections into the heel can weaken the fascia over time. If cortisone is being offered, it should be a considered decision, ideally used as a bridge into a real rehabilitation plan rather than a stand-alone solution.
Is shockwave therapy painful?
Most patients describe it as a strong tapping or pulsing over the heel. The intensity is adjustable during the session, and it stops the moment the device stops. Mild soreness for a day or two afterward is common and typically feels like post-workout tenderness.
Can I still run or work out during treatment?
In most cases yes, with some adjustments. Total rest is not the goal because deconditioned tissue heals worse, not better. Your clinician will guide you on what to keep, what to modify, and when to increase. Cross-training in cycling, swimming, or rowing keeps you fit without loading the fascia while it settles.
When should I stop self-treating and book an assessment?
If your heel pain has lasted more than a few weeks despite good shoes, the fascia stretch, and reduced load, or if it keeps coming back every time you try to return to normal activity, that is the signal that a proper plan will save you time. The longer plantar fasciitis is left, the more the tissue changes settle in, and the more work it takes to unwind them.
PATIENT TESTIMONIAL
“Over the years shockwave has exceptionally improved various physical issues I suffered from. The first time I met Uran he got me walking again with 1 treatment after 5 months of suffering from plantar fasciatis. He then helped me with back, shoulder and neck pains that were the source of headaches. He helped me avoid a big surgery that would have caused other serious issues later on and after suddenly losing my ability to walk due to severe back pain, Uran found the source nobody else could find and got me walking again! I now swear by shockwave therapy!”- Nathalie Lacroix
ABOUT THE AUTHOR
Written by Uran Berisha, PT, RMT, Founder of Unpain Clinic and Medical Shockwave Institute. Uran is a physiotherapist based in Edmonton, Alberta, and an International Educator in Shockwave Therapy. Medically reviewed by Uran Berisha, PT, RMT.
BOOK YOUR INITIAL ASSESSMENT
If your heel pain has been dragging on and you want a clear plan that is more than another set of insoles, the next step is a 60-minute assessment at Unpain Clinic Edmonton. We will look at the whole picture, tell you honestly whether shockwave therapy fits your case, and build a plan you can actually stick with. No referral needed. No long contracts. Book your initial assessment with Unpain Clinic.
WHAT WE DO NOT OFFER
We do not perform cortisone injections, prescribe medications, or perform surgery. We do not sell or endorse specific orthotic or shoe brands. If your presentation suggests a condition outside our scope (nerve entrapment, stress fracture, systemic inflammatory disease, or anything requiring urgent medical evaluation), we will tell you plainly and help you find the right next step.
REFERENCES
- DiGiovanni BF, Nawoczenski DA, Lintal ME, Moore EA, Murray JC, Wilding GE, Baumhauer JF. Tissue-specific plantar fascia-stretching exercise enhances outcomes in patients with chronic heel pain. A prospective, randomized study. The Journal of Bone and Joint Surgery. American Volume. 2003;85(7):1270-1277. doi:10.2106/00004623-200307000-00013. PMID: 12851352. https://pubmed.ncbi.nlm.nih.gov/12851352/
- Koc TA, Bise CG, Neville C, Carreira D, Martin RL, McDonough CM. Heel Pain - Plantar Fasciitis: Revision 2023. Journal of Orthopaedic & Sports Physical Therapy. 2023;53(12):CPG1-CPG39. doi:10.2519/jospt.2023.0303. PMID: 38037331. https://pubmed.ncbi.nlm.nih.gov/38037331/
- Rathleff MS, Molgaard CM, Fredberg U, Kaalund S, Andersen KB, Jensen TT, Aaskov S, Olesen JL. High-load strength training improves outcome in patients with plantar fasciitis: a randomized controlled trial with 12-month follow-up. Scandinavian Journal of Medicine & Science in Sports. 2015;25(3):e292-e300. doi:10.1111/sms.12313. PMID: 25145882. https://pubmed.ncbi.nlm.nih.gov/25145882/
- Sun J, Gao F, Wang Y, Sun W, Jiang B, Li Z. Extracorporeal shock wave therapy is effective in treating chronic plantar fasciitis: a meta-analysis of RCTs. Medicine (Baltimore). 2017;96(15):e6621. doi:10.1097/MD.0000000000006621. PMID: 28403111. PMCID: PMC5403108. https://pubmed.ncbi.nlm.nih.gov/28403111/
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