Last updated: April 26, 2026
At Unpain Clinic, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our clinic.
We collect information that you provide directly to us, as well as information that is automatically collected when you use our services.
When you book an appointment, register for a consultation, or contact us, we may collect your name, email address, phone number, date of birth, mailing address, and insurance information.
To provide you with the best possible care, we collect health-related information including your medical history, current symptoms, treatment records, diagnostic results, and any other information relevant to your pain management treatment.
When you visit our website, we automatically collect certain technical information such as your IP address, browser type, device information, pages visited, and referring URLs.
We use the information we collect for the following purposes:
We do not sell your personal information. We may share your information in the following circumstances:
We implement appropriate technical and organizational measures to protect your personal and health information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, access controls, and regular security assessments. While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.
Depending on your jurisdiction, you may have the following rights regarding your personal information:
We use a small number of cookies and similar technologies. They fall into two groups:
Required for the site to work — for example, remembering your selected clinic, preferred language, and theme. These are set by us, never shared, and cannot be disabled.
When you accept, we use Google Analytics 4 to understand how visitors use the site so we can improve it. Google sets cookies starting with _ga and may receive a truncated version of your IP address. We do not use this data for advertising.
When you first visit, a banner asks whether you want to accept analytics cookies. Your choice is stored in a cookie called "consent" for one year. To change your decision, clear the consent cookie in your browser and reload the page — the banner will reappear.
Google Analytics is provided by Google LLC. Their use of data is governed by Google's privacy policy at policies.google.com/privacy.
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can take appropriate steps to delete such information.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised "Last updated" date. We encourage you to review this policy periodically.
If you have any questions about this Privacy Policy, your personal information, or wish to exercise your privacy rights, please contact us at:
Unpain Clinic — Privacy Office
privacy@unpainclinic.comWe use cookies to analyze site traffic and improve your experience. See our Privacy Policy for details.